Business want to shift work away from staff they must pay to others. I imagine that a person with a disability would be accommodated, but the clearly this is the new Way Of Things. When I visited a new healthcare provider, I was placed in a room with a keyboard and terminal. The real revolution on this is well underway: make the client/customer do the work. I haven't had to hand over a physical card in years. Meanwhile it is they who complain about medical ID fraud - while promoting it by keeping unsecured copies of people's cards!Īll of my health care providers allow me to upload photos of my insurance cards.
It will take them decades to get away from being able to hold a card in their hand and photocopy it. It took them years to get away from Fax Machines (which are STILL being used!).
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